Page 3 - On The Move - Volume 17, Issue 4

in this issue:

6 Newly Released Research Reveals 22 MAADA's New Car & Truck
an Emergence of New Automotive Dealers Community Service
Markets • • The Salvation Army & Boys & Girls
Ilana Shabtay Clubs Of Greater Atlanta
AutoLeadStar • • GSGA Junior Tour
• • Toys For Tots
PAGES 10-15 8 Employee Morale and Performance:
A Closer Look 24 Staying on Top of Atlanta’s Traffic:
Julian Armijo How WSB’s Traffic Team Guides
M5 Management Services, Inc. Commuters Through the Gridlock
WORKSHOPS 10 The Academy for Automotive J.W. Southwick
MAADA
Professionals Workshops
26 2020-2021 Associate
16 Making Money At Car Dealerships? Member Directory
Count The Ways
Justin Gasman
VOLUME 17 ISSUE 4 30
OCT - DEC 2020 18 Three-Peat For The Manheim Index

As Used Vehicle Values Set Record
For Third Straight Month
Jonathan Smoke 36 By the Numbers:
Cox Automotive Automotive Economist
2 Mission Statement Turned Sports Car Enthusiast
Board of Directors 20 Keep Customers Happy J.W. Southwick
While Avoiding Loaner-Vehicle MAADA
4 Drive On Pitfalls
Shayne Wilson Russ Lemmer
MAADA President Dealerware
5 Advertiser’s Guide

ON THE MOVE STAFF:

J.W. Southwick, Editor-in-Chief
jw@maada.com
CONTRIBUTING WRITERS: On The Move is published four times annually by the Metro
Dawn Palzewicz, Art Director Julian Armijo, Justin Gasman, Atlanta Automobile Dealers Association. Any reproduction in
dpalz@icloud.com Russ Lemmer, Ilana Shabtay, whole or in part of the contents of this publication is prohib-
ited without prior consent of the Metro Atlanta Automobile
Jonathan Smoke, and J.W. Southwick Dealers Association. The appearance of advertisers does not
CONTACT: constitute an endorsement of the products or services by the
PHOTOGRAPHY: Metro Atlanta Automobile Dealers Association. This publica-
MAADA J.W. Southwick tion is distributed with the understanding that the publisher
440 Interstate North Parkway and distributor are not rendering legal, accounting or other
Atlanta, GA 30339 professional services and/or advice and assume no liability
whatsoever in connection with the use of this publication. If
legal, accounting or other professional advice or assistance
770-916-1741 is required, the services of a competent professional should
www.maada.com be retained.
ve 2020 1
On The Mo
On The Move 2020 1